COORDINATOR/MIS EXECUTIVE/BACK-OFFICE EXEC JOBS IN – PROGRESSIVE
Experience : Fresher Jobs
Education : B.B.A BCA B.Com
Job Position : Executive Online Sales
Industry Type : IT-Hardware & Networking
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Desired Candidate Profile: 1. Graduate with Basic knowledge of computers with good communication skills.
Efficient in working under pressure.
Strong Development Skills
Location : Noida
Job Descriptiion : ny Graduate.
The selected candidate will be required to attend and respond to customers’ calls relating to their technical problems and queries.
He/She will be a Single Point of Contact for Customers for support required at the client site.
He/ She will need to co-ordinate with the Projects Team and Engineers to get the escalation resolved to the satisfaction of the customer.
As an important member of the Service Delivery Team, the responsibility for IT Service delivery at large customer sites will lie with them. The Key Results areas will be Customer satisfaction, call closure norms like Response time / Resolution time.
MIS reporting, asset management etc.
Communication with Clients , Reply to mail
Company Profile :
Contact Details
Company Name : Progressive Infotech Pvt Ltd
Contact Person : Biva
Website : http://www.progressive.in
Address: Progressive Infotech Pvt Ltd
C 161 Phase II Extension
NOIDA,Uttar Pradesh,INDIA 201305
Telephone : 91-120-4393932
Tags: B.B.A jobs, B.Com jobs, BCA jobs, Fresher Jobs, Noida Jobs, Progressive Infotech Pvt Ltd Jobs
